Foxtel Trying To Load Content: How to fix it

This message is typically caused by slow internet speed or a hardware problem. Most of the time, IQ3 and IQ4 boxes encounter this issue; occasionally, they lose the internet connection. While the system may indicate it's connected, but it actually isn't.

Just read this article carefully to acquire all the necessary information to solve your problem.

 Reboot the modem/Router and the iq box: Upon rebooting, the connection establishes itself anew, often resulting in a higher speed. As you know, Foxtel requires more bandwidth and speed compared to Netflix, Stan, and other streaming services, especially when watching in Ultra HD or 4K. It's recommended to have a minimum download speed of 25 Mbps for optimal viewing quality. In the settings menu, you can run a speed test for your connection to see if it's good.

Try removing and then reinstalling the Wi-Fi connection; Here is how

• Go to your device settings.
• Navigate to "Internet Connections" or "Wi-Fi."
• Select your Wi-Fi network.
• Choose to forget the network (usually indicated by a yellow button).
• Then, select your Wi-Fi network again.
• Follow the prompts to re-enter your Wi-Fi password.

After that, check if the connection works. 

Also, just a reminder according to Foxtel It can take up to 10 minutes for this content to load, if this error persists, try disconnecting your iq box and modem from power. Still having issues visit foxtel.com.au/F0502 to resolve or chat with their team.