Nothing can frustrate you more than if you've sent money to the wrong person and not knowing how to reverse the transaction. Fortunately, with the Capitec app, you can only reverse a debit order transaction under R400 that can be disputed on the Capitec app. aside from this, there isn't much you can do.
If you find yourself needing to reverse a transaction that is not a debit order, please reach out to Capitec, and they will provide you with guidance on the appropriate steps to take. It's essential to note that this type of transaction may not be reversible, and the methods found online are unlikely to be effective.
To reverse a debit order transaction in Capitec, follow these steps using the Capitec app:
Once Capitec approves the transaction, your money will be reversed within 24 hours, depending on the network stability
There are may be many reasons why non-debit order transaction is irreversible in capitec One of the primary reasons is to protect the security of the financial system. Allowing easy and frequent reversals of transactions could create opportunities for fraud and abuse. Banks need to maintain the integrity of the financial system and ensure that transactions are secure and irreversible when necessary.
Another reasons is that The financial system is highly complex, with transactions involving multiple parties, settlement systems, and various financial instruments. Reversing transactions could have cascading effects and be challenging to implement without causing unintended consequences.
you can contact Capitec for support using the following methods for personal banking 0860 10 20 43, business banking 0860 30 92 50 or WhatsApp 067 418 9565. or visit their website
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