Reboot your Foxtel box and Router: Rebooting clears out temporary files and resets the system's memory, which can help resolve issues caused by programs or processes that have consumed excessive memory. Simply turn off all power, pull the power plug out of the wall socket for your Foxtel box also turn off your Route, wait for 5 minutes, and then turn them back on.
Unplug the Ethernet cable, and restart the box, but don't reconnect the cable. Instead, Switch to using WiFi by connecting wirelessly to your Foxtel box. The majority of Foxtel users have found that when using WiFi, they do not encounter any problems, including experiencing a black screen.
Rewind, Look for when it was playing in the live channels, Go back to when it started, and stream it.
Replace the HDMI cable with a 4K HDMI cable: Some people have found that the old HDMI cable causes a lot of problems including a black screen when streaming, but when they replace it with a new one, the issues disappear.
is none of these tips has worked then you can contact Foxtel
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